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Frequently Asked Questions

• What does Publish Interactive do?

  • We are the creators of iReports – a platform for publishing and hosting interactive market research reports online. We provide customized iReports sites for research publishers. Using our platform, publishers can improve their own business and provide an exceptional experience for their customers (the buyers or end-users of research).

• Who uses iReports?

  • iReports is used by market research publishers and their customers. Although the end-user varies from publisher to publisher, we know that 17 out of 25 of the world’s top financial firms and 24 out of 25 of the world’s leading pharmaceutical companies access reports using our software.

• What are the benefits of iReports for publishers?

  • With iReports you can:

  • Increase your customer retention levels

  • Increase your revenue and maximize your ROI

  • Simplify your business and cut costs

  • Stay ahead of your competition

  Read a more detailed breakdown of these top-line benefits

• What are the benefits of iReports for end-users of research?

  • With iReports your customers can:

  • Find the most relevant reports more easily

  • Search inside reports to effortlessly extract the most pertinent information

  • Stay up-to-date with the latest research with custom alerts

  • Create executive summaries or other custom content in record time

  • Compare multiple reports side-by-side

  • Get straight to figures or tables

  • Export figures, tables and report sections into presentation-ready PowerPoint, Excel or Word documents with one click

  • Communicate more effectively with colleagues

  • Translate reports into nine different languages

• Who are Publish Interactive’s customers?

  • We work with a variety of research publishers both here in the UK and internationally. These include: Kline & Company, Espicom, Canadean and Technomic. Our customers vary in size and sector so we offer flexible packages to ensure we can meet a wide range of needs.

• How long has Publish Interactive been in business?

  • Daniel Lord, a former technology industry analyst, founded Publish Interactive back in 2003.

• How is Publish Interactive structured?

  • The Leeds (UK) office is home to senior management and our core team of development, technical support, and sales and marketing personnel. We also have outsourced teams in Lithuania and Romania. As a relatively small but fast-growing company, we pride ourselves on our ability to be agile and genuinely innovative.

• How much does iReports cost?

  • Pricing is dependent upon various factors including volume of content, and integration, customization and support requirements. For a quote, fill in our enquiry form and we’ll be in touch.

• How is iReports paid for?

  • iReports is paid for via a monthly subscription so there are no upfront fees and you can get a return on investment from day one.

• How long does it take to be up and running on iReports?

  • This depends on the amount of content you have and how much custom work and integration you require, but you could launch your iReports site in as little as four weeks.

• Does iReports require IT staff to administer?

  • No, iReports has a highly intuitive interface so anybody can administer it easily. You’ll also get plenty of support and training as part of your subscription.

• Can we integrate iReports with our existing website?

  • Yes, one of the major benefits of iReports is that it can be fully integrated with existing sites and systems. Our designers will create you an iReports site which matches your existing corporate identity, and you can manage all your online products and services through this one easy-to-use system.

• Can we use our own domain?

  • Yes. In fact all of our clients use their own domains. In order to retain ownership, we highly recommend that our clients purchase and maintain their own domains and simply point them to our servers.

• Where would our iReports site be hosted?

  • We use Rackspace to host our systems. Depending on the package, the site will either be hosted on one of our cloud servers or a dedicated server (or server pair). Servers are usually based in the US however we are also able to base systems in the UK.

• How do we convert our reports to interactive format?

  • Our desktop conversion software converts your documents to the iReports format and automatically tags the data. The conversion process takes your existing documents and turns them into the interactive format so there is no need to start from scratch.

  • You can convert documents directly from Microsoft Word, HTML or XML. You can also convert from other formats such as PowerPoint or PDF, although there is an extra step involved in this. Conversion time varies depending on the size and format of the original document. It can take as little as five minutes but longer documents might take an hour or so. Although the process varies according to the source document format, converting a report typically involves:

  •  Opening the document in our Convert program

  •  Updating Word styles to allow compatibility with our Convert program

  •  Checking the preview to ensure styles have been correctly recognized

  •  Uploading the output to your iReports site

• Will we have to convert documents to interactive format ourselves?

  • No, you can if you wish but you don’t have to. You will receive full training and support on how to convert your own reports when you subscribe, but we can make arrangements with our specialist conversion team in Lithuania if you’d prefer us to handle conversion.

• I’d like to see iReports. What do I need to do?

  • The first step is to book an online demonstration. One of our experts will guide you through iReports’ main features and benefits, and explain your options from there.